“In business the earning of profit is something more than an incident of success. It is an essential condition of success; because the continued absence of profit itself spells failure. But while loss spells failure, large profits do not connote success. Success must be sought in business also in excellence of performance; and in business, excellence of performance manifests itself, among other things, in the advancing of methods and processes; in the improvement of products; in more perfect organization, eliminating friction as well as waste; in bettering the condition of the workingmen, developing their faculties and promoting their happiness; and in the establishment of right relations with customers and with the community.”
This quote was from “The Forbes Scrapbook of Thoughts on the Business of Life,” (c) 1968, B.C. Forbes & Sons Publishing Co., Inc. This book is a provocative collection of thoughts from the greatest “thinkers” ever!